Category Listing

Communication

  • How to Know if Your Team is High Performing

    Not all teams achieve the elite status of being called high performing. Most are adequate, accomplishing what they need to do in order to complete a collaborative task. Few, however, become a fine-tuned machine, capable of pushing their limits and achieving beyond expectations. Here are the characteristics of truly high performing teams.

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  • How to Effectively Delegate to Get the Outcomes You Really Want

    To do it right, delegating should be done intentionally and thoughtfully. Randomly handing out assignments does not make for good results or happy staff members! Good delegation is at the heart of empowerment and requires giving away, not only work assignments, but also authority to make decisions. Poor delegation practice is at the core of micromanagement. Use these guidelines to develop an approach that produces great outcomes while motivating and developing staff skills.

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  • Tips for Making the Transition to a New Leadership Role

    Whether you move to a new organization or transit within your current place of work, the approach you use to begin a new leadership role can help or hinder your success. To staff members, a new leader is the source of hope as well as fear. Will you bring new insight and needed change? Or, will valued practices and relationships be damaged or destroyed? Make sure you send the right signals that calm staff anxiety and focus on building an effective collaboration that leads to a productive work environment. Here’s how.

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  • 4 Things Guaranteed to Make Staff Resist Change

    Change is continual in most of today’s organizations. Some change may be met with applause, especially when bringing desired benefits. But, often the upshot is significant resistance. Most staff resist when they perceive they are losing something to which they are attached: i.e., relationships, status, physical surroundings, work processes, technology. But the blow is worsened when those initiating the change make these critical mistakes, reducing their credibility and trust.

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  • How to Effectively Recover from a Significant Mistake

    No leader does everything correctly all of the time. Mistakes most typically involve misinterpretation of information leading to poor decision-making, not including the right people at the right time in important initiatives, intervening too late in a situation, demonstrating poor interpersonal behaviors that create defensiveness and a climate of disrespect, or not using resources wisely. A poorly executed recovery can make things worse, destroying the leader’s credibility and perceived trustworthiness. Consider the following “AAA” guidelines if you find yourself in the challenging aftermath of making a critical mistake.

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  • How to Repair a Damaged Work Relationship

    We’ve all had encounters with co-workers that didn’t go well, yielding lasting negative consequences. The resulting tension in the air makes communication awkward and productivity often wanes. Realistically, some relationships are easier to repair than others, since you can’t force reconciliation. Making a sincere attempt to restore a damaged relationship, however, has a good chance of success if you follow these guidelines.

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  • 3 Steps to Gaining More Influence in Your Organization

    Influence is critical to the success of any leader. It means garnering enough power within your organization to gain support from others and achieve the results you are working toward. Effective leaders develop a strong base of influence. They know how to use high impact influence skills, causing others to want to follow their lead, rather than being coerced. Their ideas are heard and often implemented. Here are steps you can take to significantly boost your influence with others.

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  • 5 Presentation Blunders Guaranteed to Turn Off Your Audience

    We’ve all sat through presentations while struggling to stay awake. Maintaining the attention of busy staff members who attend countless meetings can be challenging. Facing an audience of professional colleagues at a conference where expectations are high is daunting. By avoiding the following common presentation snafus, you can capture your audience and deliver your message with impact.

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  • Warning Signs that Your Communication Style is Working Against You

    Every leader has a preferred mode of communication that works well in many situations, while missing the mark in others. Both sending and receiving messages can be inhibited if the communicator is unaware of blind spots that create interference. Use the guidelines below to identify your communication style and be attuned to the warning signs when it’s working against you.

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  • How to Give Constructive Criticism with 5 Essential Steps

    Sometimes leaders have to be critical in an attempt to improve a situation created by staff, colleagues, or upper level leaders. How the message is delivered can make the difference between a productive conversation and a damaged relationship. Use this template to guide your thinking as you craft what you want to say when constructive criticism is necessary.

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408 Parkers Lake Road #211
Wayzata, Minnesota 55391
Office: 612.867.8291
louellen@louellenessex.com