Decision Making, Problem Solving and Strategic Planning

As a result of this seminar, participants will increase their ability to:

  • Identify obstacles to good decision making and problem solving
  • Identify and utilize steps in the process
  • Use a variety of techniques to generate options, analyze, choose and evaluate
  • Manage disagreement
Target Audience

Managers and leaders

Seminar Outline

Half-day or Full-day Program

  1. What Gets in the Way of Making Good Decisions?
    • Considering time, quality, resources
    • Logic vs. emotion
  2. Deciding How to Decide
    • Individual or group?
    • Choosing the best method
  3. Techniques for Decision Making and Problem Solving
    • Nominal Group
    • Checkerboard
    • Fishbone
    • Affinity Diagrams
    • Attribute Changing
    • Metaphors and Analogies
  4. Managing the Group Dynamic: Facilitation Strategies
    • Dealing with disagreement
    • Consensus-building strategies
    • Pitfalls to avoid
  5. Evaluating the Process and Outcome

For more detailed information about this seminar or others listed here, contact

© 2017 Louellen Essex and Associates
408 Parkers Lake Road #211
Wayzata, Minnesota 55391
Office: 612.867.8291